Contact Us
Service Information
PHONE SUPPORT
Email SUPPORT
Download Mobile App
Download from the Apple App store, Google Play or search for Crisis24 Horizon Mobile.
Stanford International Travel Assistance
Crisis24 services are designed to help Stanford/SLAC travelers prepare and respond to any personal medical, travel, security and legal problems when they are away from campus. Travelers should contact Crisis24 at any time during travel to speak with a medical professional or security specialist about simple or critical matters.
CHANNEL
Log into Concur, click on Help located on the top right hand side of the screen.
Use the chat feature with a support representative
PHONE SUPPORT
1 (855) 895-4815
EMAIL SUPPORT
Log into Concur, click on Help
Then click on Contact Support
CHANNEL
Book online or with an agent
PHONE SUPPORT
24 hours a day:
+1 312-741-6713
EMAIL SUPPORT
Monday through Friday, 5 a.m. to 5 p.m. PST
CHANNEL
You must already be enrolled to book online through united.com or the United Airlines app
PHONE SUPPORT
UCD travel cannot be booked by phone
EMAIL SUPPORT
- Monday through Friday, responses will be sent within 24 hours
PHONE SUPPORT
U.S. Canada 1-800-316-6056
International 847-488-3748
Contact Us
Email travel@slac.stanford.edu for questions and comments.
We are located at 2575 Sand Hill Road, Building 41, Mail Stop 16
